Privacy & Security

999bee Privacy Policy — How Your Data Is Protected

Your personal data is our most valued asset. This Privacy Policy covers everything about how 999bee collects, stores, and protects your information.

Last updated: January 1, 2026
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Our Data Protection Commitment
Fully Secure Storage

All your data is stored on encrypted servers, inaccessible to unauthorized parties.

No Data Sales

999bee never sells your personal information to advertisers or third parties.

Your Data, Your Control

You may request to view, correct, or delete your personal data at any time.

Cookie Transparency

We are transparent about which cookies we use and why. You have full control over your preferences.

Marketing Opt-Out

You can opt out of promotional messages at any time.

Regular Audits

Our data protection systems are regularly audited by independent third-party security experts.


999bee is one of Bangladesh's most trusted online gaming platforms. We believe that a great gaming experience is built on trust — and at the heart of that trust is the responsible handling of your personal data. This Privacy Policy clearly outlines what information 999bee collects, why we collect it, where it is stored, and who it may be shared with.

This Privacy Policy takes effect as a commitment between you and 999bee from the moment you register. Continued use of our platform indicates that you have read and agreed to this policy.

In Plain Language

The entire policy comes down to one principle: your data belongs to you. 999bee only retains information that is necessary to provide our services, and stores it with the highest level of security.

Section 01

What Data We Collect

When you open an account and use our services at 999bee, various types of data are collected. This information comes from three main sources — data you provide directly, data collected automatically as you use the platform, and data received from third parties.

Data Type Example Reason for Collection
Identity Information Full name, date of birth, national ID number Age & Identity Verification
Contact Information Mobile number, email address Account Security & Notifications
Financial Information Mobile banking number & transaction history Payment Processing
Technical Information IP address, device information, browser type Security & Fraud Prevention
Gaming Data Betting history, session duration, wins/losses Service Improvement & Responsible Gaming
Cookies & Tracking Session cookies, preference cookies, analytics Personalised Experience

999bee never collects or stores your full bank card number, password, or PIN. Payment information is processed in encrypted form only.

Section 02

How Your Data Is Used

999bee uses your data in a limited, purpose-driven manner. Information is only ever used for the purpose it was collected for, and never for any unauthorized activity.

1
Account Management
Your information is used to create your account, ensure secure login, and complete the KYC verification process.
2
Payment Processing
Financial information is used to process deposits and withdrawals securely and to maintain your transaction history.
3
Fraud Prevention
Technical data is used to detect suspicious activity and maintain the security of the platform.
4
Service Improvement
Your gaming preferences and habits are analyzed to deliver a more personalized and improved experience.
5
Responsible Gaming
Gaming data is used to identify signs of problem gambling and to provide assistance where needed.
6
Legal Obligations
Your data may be used to comply with legal obligations in response to valid requests from government or regulatory authorities.
Section 03

Who We Share Your Data With

999bee firmly believes in your right to privacy. We do not sell or share your personal information with advertisers, data brokers, or unrelated third parties. However, data may be shared in a limited number of circumstances:

Lawful Reasons for Sharing Your Data

  • Payment Processors: Only the minimum necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process deposits and withdrawals.
  • Game Provider: Limited data may be shared with licensed game software providers who operate casino or sports games on our platform.
  • Legal Authorities: 999bee is legally required to provide information in response to valid court orders or government investigation requests.
  • Security Partners: We work with specialist technology providers to detect fraud and maintain cybersecurity.
Our Commitment

All companies we share data with are bound by strict confidentiality agreements. They may only use the data for the specified purpose and are not permitted to share it with any third party.

Section 04

Data Security Measures

999bee employs industry-leading security measures to protect your data — not just through technology, but also through organisational processes and staff training.

Technical Security Measures

  • 256-bit SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted.
  • Firewall Protection: Industry-standard firewalls are active to prevent unauthorized access.
  • Two-Factor Authentication (2FA): Add an extra layer of security to your account.
  • Data Backup: Regular backups ensure the risk of data loss is reduced to zero.
  • Access Control: Only authorized personnel are permitted to access data relevant to their responsibilities.
  • Real-Time Monitoring: 24-hour security monitoring is active at all times.

You also play a role in keeping your account secure. Use a strong password, never share it with anyone, and contact us if you notice anything suspicious.

Section 05

Cookie Policy

Cookies are small text files stored in your browser. 999bee uses cookies to enhance your experience and ensure the platform functions properly. We use the following types of cookies:

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions and ensuring platform security Until end of session
Preference Cookies Remembering your language, theme, and other preferences 1 year
Analytics Cookies Platform Usage Pattern Analysis 2 Years
Marketing Cookies Showing relevant promotions (with consent) 30 days

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Section 06

Your Data Rights

Every 999bee member holds important rights over their own data. These rights sit at the heart of our Privacy Policy, and we are committed to upholding them.

Right to AccessYou can request to know what personal information we hold about you.
Right to RectificationYou can request corrections to any inaccurate or incomplete information.
Right to ErasureUnder certain conditions, you can request that your data be deleted.
Right to Restrict ProcessingYou may request that we restrict the processing of your data under certain circumstances.
Right to Data PortabilityYou may request a copy of your personal data at any time.
Right to ObjectYou can opt out of receiving marketing communications at any time.

To exercise this right, email us at support@999bee.bet. We aim to respond within 30 business days.

Note

Certain data may not be eligible for deletion due to legal obligations. For example, transaction records are required by law to be retained for a specified period.

Section 07

Data Retention Period

999bee does not retain your data longer than necessary. Each category of information has a defined retention period, after which it is securely deleted or anonymized.

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Requirements
Transaction Records 7 years Financial Regulatory Obligations
KYC Documents 5 years after account closure Identity Verification Records
Gaming History 3 years Dispute Resolution
Cookies & Log Files 90 days to 2 years Security Analysis
Support Contact 2 Years Service Quality Monitoring

When an account deletion request is submitted, we delete all data beyond our legal retention requirements within 30 days. Data retained for legal reasons is automatically deleted once the required retention period expires.

Section 08

Protection of Minors' Data

999bee is an 18+ platform. We do not knowingly collect personal information from anyone under 18. Age verification is mandatory at registration and is reconfirmed during the KYC process.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated data.

If you believe a minor is using our platform, please notify us at support@999bee.bet. We will take immediate action.

Section 09

Privacy Policy Updates

999bee may update this Privacy Policy from time to time. Changes may arise due to service updates, new legal requirements, or technological developments.

For significant changes, we will notify you in advance via your registered email or mobile number. For minor updates, the "Last Updated" date at the top of the page will be revised.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree with the changes, you may request to close your account.

Section 10

Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to us directly. Our data protection team is ready to address all your queries.

  • Email: support@999bee.bet
  • Live Chat: Chat button at the bottom of the website (available 24/7)
  • Response Time: Usually within 3–5 minutes
  • Data Rights Request: Processed within 30 business days
Language

This Privacy Policy was originally written in Bengali, and the Bengali version shall be considered the official and binding version.


Safe & Transparent Gaming

Read our Privacy Policy? Now come join us!

Your data is completely safe at 999bee. Register now and enjoy a secure gaming experience.

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